How we engage

An engagement follows the steps below.

  1. Discovery and scoping

    Lynx Labs and the client define the systems, data, and operations the engagement covers.

  2. Security and BAA review

    Access, data handling, and a Business Associate Agreement, where one is required, are reviewed before client data is used in a build.

  3. Sandbox build

    The integration is built in a sandbox, outside the client’s production system.

  4. Client testing

    The client tests the work before it is used in production.

  5. Production go-live

    Go-live is done with the client’s EHR team.

  6. Support and monitoring

    After go-live, Lynx Labs supports and monitors the integration as agreed for that engagement.

Production access to an EHR is always enabled by the client organization.